1. Information We Collect

We may collect the following types of information:

• Personal Information: such as your name, email address, phone number, or other details you provide through forms or sign-ups.
• Sensitive Information: in some cases, health-related or fertility-related information you voluntarily submit for consultations or assessments.
• Usage Data: including IP address, browser type, pages visited, and interactions with our Services.
• Cookies & Tracking: small data files to improve site performance and personalize your experience.

2. How We Use Your Information

We use your information to:

• Provide and improve our Services
• Respond to your inquiries and requests
• Send updates, newsletters, or promotional materials (if you opt in)
• Conduct analytics to understand how our Services are used
• Comply with legal obligations

3. Sharing Information

We do not sell or rent your personal information. We may share your information with:

• Service providers assisting with hosting, email, or analytics
• Legal authorities when required by law
• Partners only with your consent (e.g., medical professionals if you request a referral)

4. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience. You can disable cookies in your browser, but some features of the Services may not function properly.

5. Data Security

We take reasonable measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights under data protection laws, including:

• The right to access, update, or delete your data
• The right to withdraw consent
• The right to restrict or object to processing
• The right to data portability

To exercise your rights, please contact us at info@eleso.ng.

7. Data Retention

We retain your personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Children’s Privacy

Our Services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us immediately to request deletion.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Services constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: info@eleso.ng